Helplines over Christmas 2021

Nottinghamshire Carers Association offices will be closed from Friday 24th December and we will return on Tuesday 4th January.

Should you need help and support over the festive period, please refer to the information below:

( A pdf of this page is available here)

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

go to

call 111

Please don’t forget to order your repeat prescriptions before pharmacists close for the Christmas Bank Holidays.

Mental Health

CRUSE Bereavement Care
For support during a bereavement Call 0808 808 1677


Monday - Friday 9.30am - 5pm

Tuesday, Wednesday & Thursday 9.30am - 8pm

Weekends 10am - 2pm



Mind have both an information helpline and a legal helpline to give advice on mental health issues.

The Information line is open Monday to Friday, 9am to 6pm on tel: 0300 123 3393

The legal line is open Monday to Friday from 9am to 6pm on tel: 0300 466 6463


Mental Health Crisis Helpline

The mental health crisis line is available to anyone who has concerns about their mental health or is in crisis at anytime, anywhere across Nottingham and Nottinghamshire.

0808 196 3779



If you are having a difficult time and need someone to talk to or if you are worried about someone else the Samaritans offer a free helpline or email service.

Call 116 123



General Helplines

Domestic Abuse Helpline

24hr freephone helpline.

0808 800 0340



Friendly, confidential advice on drug related issues by live chat or phone.

0300 123 6600


Nottinghamshire County Council

Social care emergencies.

0300 456 4546

Monday - Thursday: 5.30pm to 8am

4.30pm Friday - 8.30am Monday


The Silver Line

Free confidential helpline providing information, friendship and support to older people, open 24 hours a day, every day of the year.

0800 470 8090



Young Carers

Helpline for children struggling with mental health or abuse. 0800 1111



If you are aged under 18 and need support with your emotional health and well-being, visit the NottAlone website.



A digital, free, safe and anonymous support mental health resource for young people.